Learner’s Submission: Data Safety in Zimbabwe

21/02/2014

“In Zimbabwe, data is very safe. The government has taken measures to ensure that data is very safe.  While many government bodies have established endpoint security policies, they do not have the right security management software and laws to enforce them. Users continue to run software that is either unauthorized or is without the latest patches, opening the doors to cyber criminals and cyber terrorists. Users can also remove data from government networks via removable devices or media and if the data is not encrypted, sensitive information can be exposed. Apart from the investment in equipment and software that protects data; the Zimbabwean government has gone a step further to use legislation that protects data. The following are existing data protection laws. The New Constitution, Courts and Adjudicating Authorities (Publicity Restrictions) Act Chapter 7:04, Census and Statistics Act Chapter 10:05, Banking Act Chapter 24:20, National Registration Act Chapter 10:17, Interception of Communications Act Chapter 11:20, Access to Information and Protection of Privacy Act Chapter 10:27.

The constitution of Zimbabwe provides for the right to privacy which applies to everyone.  Access to information is provided for and applies to everyone, and for information held by the State or by any person and for the latter to the extent that the information is required for the exercise or protection of a right. Courts and Adjudicating Authorities (Publicity Restrictions) Act Chapter 7:04, regulates and restricts attendance at and publication of proceedings of courts and adjudicating authorities. Section 3, restriction of disclosure of proceedings where the court or adjudicating authority considers it necessary or expedient to do so either at its instance or that of the party involved.  Publication of the name, address or other information likely to reveal the identity of any person concerned or mentioned can be withheld if it would cause prejudice or is likely to cause prejudice to the party or if it’s in the interest of justice. Census and Statistics Act provides  for  a  census  to  be  held  on  such  other  particulars whatsoever; as shall be prescribed, which involves the collection of data, Section  10:  restricts  disclosure  of  information  collected  which enables  the  identification of  the person  taking part  in  the census unless  they  are  employed  in  carrying  out  the  provisions  of  the Act Section  13  also  creates  offences  and  penalties  for  unlawful  use and disclosure of any information collected. Banking Act Chapter 24:20 Sections 76 & 77 restrict the disclosure and use of collected information by the Registrar of the Reserve Bank, his representatives or employees, a curator or an auditor of the Banking Institution, but does not however deal with the Banking Institutions specifically. National Registration Act Chapter 10:17 the Registrar-General must keep in safe custody any information acquired in the performance of his duties. All persons who are employed  in carrying out  the provisions of  the Act are  required  to keep secret and aid  in keeping secret  all  information  coming  to  their  knowledge  in  the exercise of their duties.

Interception of Communications Act Chapter 11:20 no  person  is  allowed  to  intercept  any  communication  in the course of its transmission unless, he or she is a party to the communication; or he or she has the consent of the person  to  whom,  or  the  person  by  whom,  the communication  is  sent;  or  he  or  she  is  authorized  by  a warrant. Unlawful Interception attracts a penalty of a fine of up to US$5000 or imprisonment of up to 5years. Access to Information and Protection of Privacy Act Chapter 10:27 provides members of  the public with a  right of access  to records and information held by public bodies;  and makes public  bodies  accountable  by  giving  the  public  a  right  to request  correction  of  misrepresented  personal information; to prevent the unauthorized collection, use or disclosure  of  personal  information  by  public  bodies;  to protect personal privacy.” – Soul Nyangoni – Harare, Zimbabwe


Learner’s Submission: Case Study of Decentralization in Zimbabwe

06/02/2014

“The Zimbabwean government defined decentralization as the process of transferring planning, management responsibilities, resources, and authority and or accountability arrangements from the central to sub-national or local organs of governance. Decentralization can take different forms the dispersal of central government responsibilities through de-concentration or field administration or the delegation of specialized authority to manage executive agencies to a management team or via devolution of responsibilities, human and fiscal resources to locally governing bodies that are semi-autonomous from the national government, normally referred to as local authorities or government. In 1995, the Zimbabwean government initiated the Water Resources Management Strategy in order to introduce reforms within the water sector. The Water Resource Management Strategy process, initiated in 1995 and completed in 2000, resulted in a new national Water Policy and a National Water Pricing Policy and Strategy. The reforms within the water sector were designed to reflect key Integrated Water Resource Management principles, including stakeholder participation, decentralization, and making resources available for water development and water management. The overall goal of the National Water Resources Policy is to promote the sustainable, efficient and integrated utilization of water resources for the benefit of all Zimbabweans. Under decentralization, the government of Zimbabwe delegated the authority of water management to councils, councils had to develop water outline plans, issue permits, regulate water use and perform other water-related activities as required by the central government. The Catchment Councils delegate some activities to the Sub-Catchment Councils, although these activities do not include allocating water permits.

Under this, the Zimbabwean government had to allocate the Ministry of Rural Resources and Infrastructural Development as the custodian of water rights and develops policies on water development and Zimbabwe National Water Authority (ZINWA)  which acts as an operator and a regulator. ZINWA is responsible for water supply to urban centres, while the municipalities supply water to smaller urban settlements. Rural water supply and sanitation is coordinated by the National Action Committee for Water and Sanitation, which is an inter-ministerial committee chaired by the Minister of Local Government .The seven Catchment Councils established under the Zimbabwe National Water Authority Act are responsible for all aspects of water management within their responsive catchment areas. However, this has seen the management of water as a resources not being centrally managed. Authority has been given to sub governmental units and the councils to manage the water. With such decentralization, councils can engage the community in managing the water and in decision making regarding water issues. ” – Soul Nyangoni – Harare, Zimbabwe


Learner’s Submission: Open Data Portal – Edo State Government, Nigeria

05/02/2014

“The online public service that I have made use of in my home country is the Edo State Open Data Portal which is the only online state public service in Nigeria and first sub-national portal in the continent of Africa.

It is a new initiative by the Edo State Government to make information more readily available to those who need it, enhance transparency in government and encourage investors. It is an online platform which makes it easy for the citizenry to access and reuse data from the Edo State Government Ministries, Departments and Agencies free of charge.

The Edo State Open Data Portal which is powered by the Edo State Information and Communications Technology Agency (ICTA) is aimed at improving Government and nipping the embarrassing phenomenon of ghost workers, wastages and misuse of public information and other forms of resource misuse in the bud, empower citizens and ultimately reduce government expenditure, and also effectively break away from the bureaucratic bottle-necks usually experienced while soliciting for information that should normally be made available to the public on request as well as the slow pace of Government officials when speed is of utmost importance.

All that anybody who is in need of information has to do is to have access to the internet and log on to data.edostate.gov.ng where the visitor can randomly search for any information of her/his choice, provided it is in relation to the state and within the purview of its concerns. One could also click on individual hyper links which the reader can directly follow, depending on what is desired by the visitor or available for view.
Being the first online public service in the state, it will take a thorough and extended effort to make Edo State Government data truly useful. Stakeholders expect to have improved data quality. Agencies will have to begin improving the quality of their data simply to avoid public embarrassment.

Up to now, the government’s release of open data has largely been a one-way affair: Agencies publish datasets that they hope will be useful without consulting the organizations and companies that want to use it. The government is therefore expected to build feedback loops from data users to government data providers.

Open data is also of value for government itself as it can increase government efficiency. For example, if the Edo State Ministry of Education can publish all of their education-related data online for re-use, the number of questions they receive will obviously drop, reducing work-load and costs, and the remaining questions will also be easier for civil servants to answer, because it is clear where the relevant data can be found.

Open government data can also help citizens make better decisions in life and make them more active in society. People can easily re-use cadastral information from government data as well as local registers to publish information which helps them find public utilities such as public toilets, public libraries, public parks, hotels, etc.
New combinations of data can create new knowledge and insights, which can lead to whole new fields of application. This potential can be unleashed if government data is really open, i.e. if there needed information are actually available and there are no restrictions (legal, financial or technological) to its re-use by others. Every restriction will exclude people from re-using the public data, and make it harder to find valuable ways of doing so.” – Uhunwa Benard Otamere – Edo State, Nigeria


Learner’s Submission: Social Media Channels in Zimbabwe

05/02/2014

“Social media refers to internet services and mobile phone applications used for the generation, dissemination information. When a government has obtained knowledge it must be managed so that it can easily be obtained by those who need it. This overload of data is making knowledge management increasingly more important. Three key reasons why actively managing knowledge is important to Zimbabwe’s government’s success are to facilitate decision-making capabilities, build a learning country and to stimulate cultural change and innovation.  Zimbabwe uses television, radios and the internet as its social media channels.  The Zimbabwean government has realized that social media technologies allow for television and radio to be accessed and shared in a variety of ways. Viewers can actively participate while watching a program and have their interactions viewed and responded to in real time by other viewers. Technologies such as smart phones and laptops allow for these actions to occur anytime, anywhere. The Zimbabwean government has used the television and to some extent the radio to disseminate information across the country. The radio and television are used to disseminate educational and developmental information on critical areas such as agriculture and mining. This growth of internet access via mobile phones has led to much more use of social media by public sector organizations. This is part of a wider shift in greater openness around communications channels in Zimbabwe. Social media is becoming an increasingly popular set of channels for Zimbabwean government to use in their communication and engagement mix because, they provide a cost effective means of engaging with an audience, more and more people across different demographics are using social media; and they are simple to set up and use. The government has realized that each and very Zimbabwean must receive or must have access to important information irrespective of race, social status, industry and geographical locations. Information is power and has enhanced the development of the Zimbabwean community.” – Soul Nyangoni – Harare, Zimbabwe


Learner’s Submission: Potential Users of RBME System in Ethipoia

04/02/2014

“Currently I am not working for any organization starting from January, 01 2014. So, it is hard for me to answer this question in the way it is presented above. I will use general idea to answer the question. Or use my past organization project without naming the organization. For me the potential users of Results Based Monitoring and Evaluation system in any organization are all stakeholder’s involved in the programme or project.

1. Beneficiaries of the project are the one best benefited from RBME system. If there is good Monitoring and Evaluation system in any organization, resources planned for the project will be delivered for the intended activities. This is through tracking activities routinely whether they are going as planned and identifying gaps. If gaps are identified early, corrective measures will be taken and beneficiaries receive good quality services. Beneficiaries also used the service in timely manner if there is results based monitoring system.

2. Implementing Agency: – Results Based Monitoring and Evaluation system is useful for implementing agency. The result obtained from RBME can reveal how far and we the project is on progress. If there are deviations from initial planning, corrective measures will be taken before it further negatively affects the results that are expected from the project. It also can show the quality of the project staffs. If the staffs have no good quality or expertise in areas of the project, good quality deliverables will not be expected. So, after evaluation knowledge gaps can be identified and capacity building training can be given for staffs.

3. Government Bodies: – RBME system will also useful for government bodies. Policy makers can use to design policy options for real problems existed in community by using the results as input after monitoring and evaluation. They also use it for panning human resource. For instance the project in which I was worked constructed preparatory school at district level. After RBME the education sector planned to deploy teachers for the coming year in which they have no plan to employ teachers.

4. Donors: – Donors use RBME for a number of reasons. The result can show donor agency how well their money is used for the intended activities. They use the best learned for similar project implementing elsewhere. Furthermore, they can use as reason to increase future funds for the implementing agency for project extension or other projects to be implemented in the area. In the same project I worked before, the donor increased the amount of money from 8 million in ETB to 68 million after RBME.

5. Other Agencies: – Other agencies who are working in similar projects can use best earned from the project. The school that is constructed in my past organization has quality and to the standard set by the education sector. So, the government and other nongovernmental organizations who are working on construction can use it as mode.” – Bari Oljira Hunde – Batu, Oromia, Ethiopia


Learner’s Submission: HR Capacity Development in Zimbabwe

27/01/2014

“What needs to be done by top leadership to align Human Resource Capacity Development with the development vision of the country?

In any country, the leaders need to do a needs assessment and a skills audit of its strategic departments or ministries. The needs assessment is a systematic process for determining what is required by an organization or country in terms of skill and the current skills. The difference is known as the skills gap. This discrepancy between the current condition and wanted condition must be measured to appropriately identify the training and development needs. In other words, the needs assessment will help in the setting of what needs to be achieved or in setting country vision. Having set the country vision, leaders will need to do a skills audits, a skills audit is a review of existing skills against the skills needed both now and in the future so as to achieve country goals. Any leader firstly need to be aware of the skills required to meet the requirements of its government departments or the government and the country as a whole. Once realized that the current skill does not meet the current requirement and that staff is not performing to the expected standards, what is known as performance gaps hence, the need for capacity development through training and development.

Training and development is a combination of in-house or on the job training and other forms of training and development techniques that are used to develop human capital so that they remain competitive and meet expected performance standard on their current jobs as well as preparing them for future roles and responsibilities. However, in training and development, leaders need to seriously understand the strategic role of training in terms of how will the training help the individual, the community, the government as well as the country as a whole.

As a nation, leader need to be very aware that in capacity development, they must also develop team building, national goals can not be achieved by one person or a few individuals, it takes a lot of energy and requires high levels of commitment in achieving national goals and a pool of human capital working together as a team can achieve set objectives . With this in mind, leaders must take note that capacity development must not be limited to government official and workers only; it must stretch as far as developing the community. The community must be equipped with skills that enhance the development of the community. Government officials, workers and the community must have one understanding of what needs to be achieved, they need to be developed in terms of skills so that they can achieve national goals.

In conclusion, the quality of employees and their development through training and development are major factors in determining long-term strategic objectives of the country. If you hire and keep good employees, it is good policy to invest in the development of their skills, so they can increase their productivity. Training often is considered for new employees only. This is a mistake because ongoing training for current employees helps them adjust to rapidly changing job requirements the community needs to be trained as well.” – Soul Nyangoni – Harare, Zimbabwe


Learner’s Submission: Result-Based Monitoring and Evaluation System in Zimbabwe

20/01/2014

“The United Nations Millennium Development Goals are eight goals that UN Member States have agreed to try to achieve by the year 2015. The United Nations Millennium Declaration, commits world leaders to combat poverty, hunger, disease, illiteracy, environmental degradation, and discrimination against women. However, for head of states to achieve the set goals they need an effective monitoring and evaluation system that is result oriented.

There is a lack of project management capacity in international development projects.  A good RBME is an ongoing system. This means that there is constant feedback, learning and improving. Existing plans are regularly modified based on the lessons learned through monitoring and evaluation, and future plans are developed based on these lessons. Results based monitoring is also an ongoing process. The lessons from monitoring are discussed periodically and used to inform actions and decisions. Results based evaluations should be done for programmatic improvements while the program is still ongoing and also inform the planning of new programs. This ongoing process of doing, learning and improving is what is referred to as the RBME approach. Learning not only helps improve results from existing programs and projects, but also enhances the capacity of the organization and individuals to make better decisions in the future and improves the formulation of future programs and projects.

Clovgate Elevator Company is company in Zimbabwe, s involved in the installation, upgrades, service and maintenance of Elevators and Escalators in the southern region of Africa. Clovgate Elevator Company has been and it’s trying to improve the lives of Zimbabweans by installing elevators at hospitals, clinics and government buildings.  This company is involved in carrying out multiple projects at once; by so doing the organization as adopted the results based monitoring and evaluation system. The adoption of the results based monitoring and evaluation system has also necessitated the setting up of the projects and programs monitoring and evaluation departments in our organization. In setting up the RBME, the organization has done what is known as an integrated approach in RBME meaning that everyone or each and every department in the organization must adopt the RBME towards the achievement of organizational objectives. This approach can transfer the sophistication of information into structure, form, grouping, reporting and process that would allow all stakeholders to understand, communicate and exchange experience and knowledge. Since the organization adopted an integrated approach, each and every individual in organization and all departments are users of the RBME system. The RBME System was put in place so that everyone, each and every department in the organization should self monitoring and evaluation to allow performance improvement prior to results publication. In case of one department fails, RBME can predict failure and allows time to improve on performance prior to performance review. This performance review process could be applied by departments to report their achievements.

The  RBME system at Clovgate  comprises  of  a  Results-Based  Budgeting  (RBB)  system,  Results-Based  Personnel  Performance System (RBPPS) and Results Based Operations Management System (RBOMS). The  above  systems are  deemed  critical  to  assist the organization  in  conducting  systematic  program  planning,  formulation  and implementation which  in  turn  is  expected  to  improve  the performance of the organization.

The interest of our organization in pursuing RBME is that many complex, long-term projects fail to live up to their promises and produce disappointing outcomes on completion. Some of these are well-known for exceeding their budgets or deadlines or both.  Publicly available statistics of project failures vary dramatically in their estimates and do not include confidential data from private corporations so are not an entirely reliable guide.

Results-Based Monitoring and evaluation enhances the effectiveness of your organization by establishing clear links between past, present and future interventions and results. Results-Based Monitoring and evaluation can help an organization to extract, from past and ongoing activities, relevant information that can subsequently be used as the basis for programmatic fine-tuning, reorientation and planning. Without results-based monitoring and evaluation, it would be impossible to judge if work was going in the right direction, whether progress and success could be claimed, and how future efforts might be improved.” – Soul Nyangoni – Harare, Zimbabwe


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