Accessing the courses

Accessing the courses of the UNPAN Online Training Centre is simple: after logging in using your UNPAN username and password, go to the page of the selected course and click on the first session. A new window will open and your course will start.

After you finish the last session, follow the instructions indicated on the page to take the survey and the assessment.

If you are not yet registered in UNPAN, please click here.

If you need further assistance, please post your question/doubt on this post.


17 Responses to Accessing the courses

  1. Jean Nichols says:

    Good day – I am Jean Nichols. I am trying to access the PDF modules on Principles of E-Government, but although I have downloaded ADOBE, I am unable to upload the modules. Can this situation be rectified.

    Jean Nichols

    • Michelle Alves de Lima says:

      Dear Jean,

      In order to access the pdf content of the course, you have to open a module and click on ‘Readings’. There you will find a link that will take you to the pdf version of the course. If you want a short path, you can click here to access the Principles of E-Government reading material. It should work fine. If you need further assistance, please contact us again.

      Best regards,


      • Jean Nichols says:

        Michelle – thanks for your response. There still seems to be a block since when I launch the course, I am only able to open Modules 1-6 which is 47 pages. For Modules 7 and 8, I cannot open. I also clicked on the button in your response but it only gives Modules 1-6. I have also other persons to try to download Modules 7 and 8 for me but they too are having problems. I am therefore requesting your humble intervention for Modules 7 and 8 of Principles of E-Government. Thanks.
        Jean Nichols

  2. Jean Nichols says:

    Michelle – I am still unable to open Modules 7 and 8 of Principles of E-Gov. Can you send a separate link for these 2 modules for me please.

    Jean Nichols

    • Michelle Alves de Lima says:

      Dear Jean,

      I did some testings and it is working, but I am going to keep trying to see if I get the same error to understand what is happening. Meanwhile, you can try to access the modules through their links: you can click here to access module 7 and here to access module 8. Please let me know if you need further assistance.

      Best regards,


  3. josephine nashipae sane says:


    Am trying to launch session one of decentralised governance and am unable anyone help me please and how long is the course?

    best regards


    • Michelle Alves de Lima says:

      Dear Josephine,

      Thank you for using the UNPAN Online Training Centre.

      We tested the course and it is working fine from our end. Which browser are you using? We tested with both Internet Explorer and Mozilla Firefox, and it works fine. Please try using one of these browsers. If you still have problems accessing it, please send us an email to



  4. josephine nashipae sane says:

    Hi Michel, am unable to log onto the assessment page. do i insert my username then the password i received after the survey? am a bit confused please help.

    • Michelle Alves de Lima says:

      Dear Josephine,

      In order to view the quiz you need to insert your name, password and email.

      If you need further assistance, please email me at Kindly include in the email the course that you are taking.

      Best regards,


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