Learner’s Submission: Online Public Service in Kenya

” I have used and benefited from government online services courtesy of Kenya National Bureau of Statistics when I was undertaking research on impact of road accidents on economic growth in Kenya.

Kenya National Bureau of Statistics was established by an Act of Parliament – the Statistics Act, 2006 No.4. It is a Semi-Autonomous Government Agency under the Ministry of Planning, National Development & Vision 2030. It is mandated to collect, compile analyze, publish and disseminate official statistics for public use. In addition, it coordinates monitors and supervises the National Statistical System (NSS). The NSS is composed of the individual units engaged in the production and use of official statistics in the country. It comprises producers, users, suppliers of statistical information as well as research and training institutions.

The management of the Bureau is vested in the Board of Directors. The Board consists of a Chair (appointed by the President) and seven other Board members. The Director General is the Chief Executive Officer of the Bureau and Secretary to the Board. The organization structure of the Bureau is composed of six directorates, each headed by a Director. Strategy and Development Directorate is responsible for policy research, planning, development of statistical methods and standards, and coordination of the NSS. Secondly,  Population and Social Statistics Directorate is responsible for collection, compilation, analysis and dissemination of demographic and other social sector statistics, as well as maintenance of the Cartography and NASSEP (National Sampling Survey and Evaluation Programme) laboratory. Moreover, macroeconomic Statistics Directorate is responsible for collection, analysis, generation and dissemination of macroeconomic statistics of National Accounts statistics, External Sector statistics, Monetary and Financial statistics, Public Finance statistics, Tourism, Transport and Communication statistics. Production Statistics Directorate on the other hand is responsible for collection, compilation, analysis and dissemination of labour and industrial statistics. This includes employment and earnings, consumer price indices and inflation rates, manufacturing, building and construction, energy and leading economic indicators, business expectation enquiry, agriculture and livestock production, food monitoring and environment statistics. On the other hand, Information and Communication Technology Directorate is Responsible for Bureau Information Systems, Data Processing for surveys and Censuses, Managing the National Socio-Economic Database, Data Dissemination, Printing and/or Publishing, and Library service and finally, Finance and Administration Directorate is responsible for Finance, Administration and Human Resources Management and Development.

KNBS undertakes two broad types of surveys, namely, household-based surveys and establishment based surveys.

These include – but are not limited to – the following:

  • Kenya Population and Housing Census
  • Kenya Integrated Household Budget Survey
  • Kenya Demographic and Health Survey
  • Malaria Indicator Survey
  • Adult Literacy Survey
  • Disability Survey
  • Kenya AIDS Indicator Survey
  • Multiple Indicator Cluster Survey
  • Consumer Price Index
  • Producer Price Index
  • Labour Force Survey
  • Micro and Small Enterprise Survey
  • Child labour Survey
  • Agriculture and Livestock Survey
  • Time Use Survey
  • Foreign Investment Survey
  • Integrated Survey of Enterprises
  • Informal Cross Border Trade Survey
  • Financial Access Survey
  • Survey on Expansion of Coverage of Financial Institutions
  • Annual Survey on Industrial Production
  • Building and Construction Survey

After undertaking the surveys, KNBS ensures that the information is shared to the public by the use of their website where the findings are accessible since they can be downloaded. Among the items that can be downloaded are consumer price index, Quarterly GDP reports, economic survey highlights, Kenya facts and figures, as well as foreign investment survey. The website also presents its output in terms of the most downloaded files so as to predict the future demand. According to the web, Economic survey of the recent financial year usually have the most downloads. The website is user friendly since it provides the search tab. The search tab further enables the user to specifically obtain the desired file by providing three more options that directs the user to the ultimate desired file. These options are search key word, ordering, and search only. In the search key word option, the user inserts the title of the file that one requires, then selects the manner in which the desired files should appear either by specifying whether they desire to obtain results of the newest first, oldest first, most popular and the format in which the desired file should appear. This multiple choices serve multiple needs of the users and as a result ensure efficiency and effectiveness in service delivery to the public.” – Joseph Kimani – Nairobi, Kenya




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